Privacy notice

Data controller

The data controller is Neuron Flowpoint Co., Ltd., office at Street: 104-112 Tha Pae Road , Muang; City: Chiangmai; State/province/area: Chiang Mai; Phone number: 053234786; Zip code: 50300; Country calling code: +66; Country: Thailand. Contact: hello@neuron-flowpoint.click, phone 053234786.

Data we collect

From the contact form we collect name, email address, optional engagement preference, preferred period window, and message content. During engagements we may process business contact details and documents you supply (shipment ledgers, customs extracts, freight invoices). Server logs may record IP address and basic technical metadata.

Purposes

We use personal data to respond to enquiries, deliver contracted reporting work, improve site reliability, and meet legal obligations in Thailand.

Retention

Enquiry messages are retained up to twenty-four months unless a longer period is required for an active engagement or legal claim. Engagement working files are retained for the period stated in the outline, typically up to seven years for business records, then securely deleted or anonymised.

Your rights

Subject to Thai personal data protection law, you may request access, correction, deletion, or restriction of processing, and you may withdraw consent where processing is consent-based. Contact us using the details above. You may also lodge a complaint with the competent Thai authority.

International transfers

We primarily store and process data in Thailand. If a tool or subprocesser outside Thailand is used (for example email delivery), we take steps appropriate under Thai law to protect the transfer, including contractual safeguards where required.

Cookies

See our cookies page for details on essential and optional cookies.